We are confident that you will love your f-stop pack. That’s why we stand behind all of our products with a money-back guarantee. If you are not completely satisfied with your purchased product for any reason, simply return the undamaged / unused product to your place of purchase within 45 days of the original sale for a full refund. If you purchased your pack online from www.fstopgear.com, your return will require a Return Merchandise Authorization (RMA). Please contact our Relationship Management Team via email or telephone at +1.253.236.0070 for assistance.