Support | B2C Warranty

Product Warranty Request

f-stop proudly guarantees the product we make will stand up to the use for which it was designed and provides warranties on our products, to the original owner against defects in materials and workmanship.

Visit our Warranty page for additional coverage detail and terms.

Need to replace a broken buckle or sternum strap? Visit our Replacement Parts page to purchase components.

1. Proof of purchase is required to process a warranty claim. If you cannot locate your original purchase record, please enter as much detail into the form to help us search for your transaction.

2. Providing both description and images are mandatory for us to evaluate a warranty claim.

3. Approved warranty claims will be provided an exchange, credit, or repair option.

Step 1. Product Detail

Product ID

Describe the issue

Upload images of your issue

Submitted images should include the following:

Image of the affected product and specific issue.
Image of the "Made In ___" label affixed in the product interior.
Image of the QC stamp printed on the back of the "Made In ___" label.

Upload up to 4 photos of your issue

Select or drag and drop images here

Step 2. Purchase Detail

Order #

Date of Purchase

First Name

Last Name

Phone/Mobile

Address

Address Line 1

Address Line 2

City

State

Zip Code

Country