How placing an online order works at f-stop:
1. When you place an order, you will receive an email confirming the details of your order; at this time, your credit card will be authorized.
We do not bill you until your order actually ships.
2. Assuming that the product you ordered is in stock, we will verify your order within one business day. Verifying your order means that we will contact you to ensure your listed shipping address and chosen method of shipping are correct.
3. Once your order has been verified, we will approve your order to be shipped, and you will receive an email noting that your order was approved to be shipped.
4. We will then bill you and ship your order; you will receive an email with your billing confirmation and shipment tracking information.
f-stop uses a third party Logistics company (3PL) to handle our shipping. We have two warehouses, one located in St. Louis, Missouri, USA and one in Rotterdam, the Netherlands.
|USA Warehouse||European Warehouse|
|UPS (United Postal Service)||DHL Ground|
|USPS (United States Postal Service)||NL Post|
Customer is responsible for any Duty, Tax, Vat, Brokerage or any other fee imposed by foreign government, state, province, local shipping company, or other party as a result of shipment.
*Canadian Customers: We have an agreement with UPS that allows us to minimize Duty Tax. Please contact us for more details.
Estimated Delivery Times
Our shipping cut off time is 10am Central Standard Time. Orders placed by 10am CST will ship out the same day (assuming the product is in stock). If you have an urgent, rush order that require overnight or expedited shipping, please contact us immediately.
Please visit the website of the shipping method you have chosen to calculate estimated delivery times.