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Shipping - Order Processing

 

How orders are processed at f-stop

1. When you place an order, you will receive an email confirming the details of your order; at this time, your credit card will be billed.

2. If you need to add or edit items please call or email our customer service team.

3.  If you are located within the USA we will ship your order within 1-2 business days. If you are located in Europe, your order will ship within 1-2 weeks. Once your order has left the warehouse, you will then receive an email with your tracking information. Tracking information is generally available within 24 hours after a package is shipped, but may take up to 48 hours for shipments outside of the United States.

Please wait for up to 24 to 48 hours for tracking information to be updated. Tracking number may still currently display past tracking information.

Return Merchandise Authorization (RMA)

Please contact f-stop’s Customer Service Team via email support@fstopgear.com or telephone at +1.253.236.0070 to obtain an RMA.

How shipping works at f-stop

F-stop uses a third party Logistics company (3PL) to handle our shipping. We have two warehouses: one located in Earth City, Missouri, USA and one in Tillburg, Netherlands, Europe.

Shipping Methods  
 
USA Warehouse European Warehouse
UPS (United Postal Service) GLS (Tillburg, Netherlands)
USPS (United States Postal Service)  

Customers are responsible for any Duty, Tax, Vat, Brokerage or any other fee imposed by foreign government, state, province, local shipping company, or other party as a result of shipment.

Estimated Delivery Times

Please visit the website of the shipping method you have chosen to calculate estimated delivery times.