Sukha 70L Backpack:
We have taken our Sukha on two 7-week photo expeditions to Nepal: Annapurna Region (2022) and Chitwan Region (2023 (www.jushenlee.com). Whilst my partner, Ju Shen, is the internationally acclaimed photographer, I am the mere Bag Wallah. So, I am fully qualified to recommend the Sukha, as the best backpack when you are visiting remote regions. Even with the Large ICU in it, there is still sufficient room to pack 2 pairs of gloves, 2 rain jackets, water bottles, and gifts for the villagers we visit. Regardless of the load, the Sukha is easy to put on, **** off, and access quickly. It is also very comfortable to carry, and its slim profile helps keep one inconspicuous. Most importantly, it fits in the overhead cabins of the small aircraft on the regional flights we take to these remote locations. Because of this, we have just purchased our second Sukha, so that we can carry all Ju Shen’s camera gear, our travel documents, and cold weather gear for arrival, on board all our flights. We shall do so when we travel to Sri Lanka for our next photo-expedition at the end of this year. One Sukha will have the Large ICU, with all the camera gear, whilst the second Sukha will have a Medium ICU, with all the extensive data backup gear, and numerous chargers. The second Sukha will also have our 16-in MacBook Pro in a f-stop Dyota Laptop Sleeve. The Dyota sleeve will make it very easy for us to extract, carry, scan, and repack our laptop as we progress through airport security at both the landslide and airside, and at both or departure point and our destination.; 4 times per flight leg!
Customer Service:
The f-stop Customer Service is second key reason why we purchase exclusively from f-stop. Even though we live in Malaysia and Singapore (12-15 hours ahead of USA), all our questions were answered promptly and professionally. The answers were complete and helpful, and often accompanied with product photos, links, and recommendations. This is excellent and exceptional customer service!
Customer Support:
We live in Malaysia and Singapore on the ‘other side’ of the world, and so the f-stop Customer Support is the third key reason why we are f-stop exclusive. All our questions on the shipping requirements and process to Singapore were answered promptly and professionally. And, in line with Customer Service, all the replies were complete and helpful. This hands-on customer support for delivery is crucial for a peace of mind, that our precious f-stop gear will arrive without unnecessary transport and customs delays. Once again, this is truly outstanding Customer Support!