• f-stop products are available from several retail stores. Check our website for details on specific retailers. If no retailers are available within your area you can order directly through our website, backed by our 45-day Satisfaction Guarantee and shipping to any destination.

    Depending on the destination a variety of expedited shipping services are available from our US warehouse. For urgent requests please reach out via Live Chat, providing your needed delivery date, destination, and desired product. European orders shipped from the Netherlands do not have expedited shipping options available and are shipped using GLS parcel.

    We ship to Canada from our US warehouse using USPS, UPS, and DHL Express.

    Delivery time and shipping cost vary between destinations and methods selected during checkout. We ship confirmed orders the following business day (worldwide from the United States, and across Europe from The Netherlands) with an average of 2-5 business days for standard domestic shipments and 6-12 days for international shipments.

    f-stop does not prepay taxes or import duties; we only collect sales tax if applicable. Please refer to your country’s customs guidelines for detail on import duties or taxes that may be due prior to delivery.

    Free standard shipping is available for orders valued above $100 USD/EUR within the US and EU. Orders shipped outside of these areas will incur shipping costs varying on distance and selected services.

    We offer discounts for active students and eligible public service employees through VerifyPass. Visit our discount page to register and receive a code applied during checkout. (https://shop.fstopgear.com/law-enforcement-military-and-education-discounts/). If you are not qualified through VerifyPass, reach out via Live Chat to provide additional detail.

    No, it is not possible to combine sales, discounts, or third-party pricing. Purchases through our website are limited to one discount per purchase. Multiple discounts are not available, and we do not price-match third parties.

    E-mail confirmations are provided when an order is confirmed and tracking detail when shipped. If you have not received an e-mail confirmation, please reach out via Live Chat.

    Yes, we offer a 45-day Satisfaction Guarantee on items purchased through our website. Products can be exchanged within 45 days if in new, unused condition, and preferably with tags attached. Please note shipping costs for the exchange are covered by the customer.

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