f-stop products are designed in US and manufactured with dedicated partners in China and Vietnam.

Please complete our Dealer Application Form (https://shop.fstopgear.com/become-a-dealer/) and our B2B team will be happy to connect.

We do not offer a product catalog. All product detail can be found on the specific product web pages. For any additional detail please reach out via Live Chat with specific questions.

Order payments are preauthorized and held as a pending charge until the order is processed. This may be interpreted as a duplicate charge. Once processed the amount is charged in full and any pending authorizations will clear out.

Certain bundle adjustments can be accommodated by connecting through our Live Chat. If you wish to return an item from a bundle, the remaining items from the bundle will be charged the original price due to voiding the discount.

PayPal is an accepted payment method available at checkout. For manual orders arranged through our Support team; USA and international payments can be transferred to [email protected] European payments can be transferred to [email protected].

We encourage shared experience feedback and product reviews, available on each product page, by clicking on the “Write a Review” button.

While our warranty does not cover broken buckles, we can send you a replacement for self-repair if available. Please relay your order number and images of the damaged buckle through Live Chat so we can arrange for a replacement part to be provided.

The warranty policy when purchasing from a retailer is that they should directly support you with any issues towards a satisfactory resolution. Our official retailers are instructed to handle the warranty procedures. Please reach out to the retailer from where you have purchased the pack and ask them to guide you through the process. If they are not willing to cooperate with you, please provide us with the correspondence, photos of the damage, and proof of purchase. We will take over from there.

The return policy for f-stop products purchased through our official Amazon e-store avail of our usual 45-day satisfaction guarantee. However, return requests must be initiated through your Amazon account.