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Returns

45 Day Satisfaction Guarantee

We are confident that you will love your f-stop pack. That’s why we stand behind all of our products with a money-back guarantee. If you are not completely satisfied with your purchase for any reason, simply return the undamaged / unused product to your place of purchase within 45 days for a full refund (less the cost of shipping). Flash Sale items are not returnable.

 

Return Merchandise Authorization (RMA)

Please contact f-stop's Customer Service Team via email [email protected] or telephone at +1.253.236.0070 to obtain an RMA.

Refunds take up to 5 business days to process once an item has been delivered to us. Refunds are made to the original payment method.

 

How to ship your RMA product to f-stop

Please use a shipping service that offers delivery confirmation, such as UPS or USPS Priority. f-stop is not responsible for return shipping costs or packages lost in transit, and please include the following:

  • Your name, return address and telephone number

  • The f-stop Return Merchandise Authorization Number provided by the f-stop Customer Service Team

  • We appreciate a brief description of the problem so that we can continue to improve

For our Warranty Policy or general information on your product, please contact f-stop's Customer Service Team via email [email protected] or telephone +1.253.236.0070.

 

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