Shipping & Delivery

We process and deliver orders Monday-Friday (excluding holidays). Orders received after 2:00/14:00 CST are processed the next business day.

After your order has been processed, you will receive a shipping confirmation email with the tracking number. To check shipping status, you can track your order online.

Shipping options

Standard (1-4 days): Reliable delivery via USPS, SF Express, GLS, or local postal services.
Express (3-15 days): Fast shipping through UPS, DHL, or other small-package carriers.
Group/Slowship: Batch shipping for underserved regions, consolidating multiple orders to optimize shipping and offering free shipping thresholds.
Hand Carry: Products are delivered via the next available commercial flight. This is a premium option and incurs additional cost; please contact us if you'd like your order delivered via this option.

Shipping rates, times, and fees

Orders within USA and Europe: We offer free standard shipping for orders above $200 USD within the United States or above €200 EUR within Europe. Orders below these amounts are applied a variable standard shipping rate.
International orders (outside USA and Europe): We offer free standard shipping for orders above $500 USD. Orders below $500 USD are applied a variable shipping rate.

For orders below the free shipping threshold, shipping options and rates will be presented to you at checkout. Rates will vary on delivery location and dimensional weight of the order.

Orders delivering within the US are shipped from our warehouse in St. Louis, Missouri using USPS and UPS. Orders delivering within Europe are shipped from our warehouse in Tilburg, Netherlands using GLS.

International orders are shipped from our warehouse in St. Louis, Missouri or from our warehouse in Asia, depending on delivery location. International carriers include USPS, GlobalPost, UPS, DHL, SF Express, and FedEx.

Country	Standard shipping	Express shipping
EU, Norway, Switzerland, United Kingdom	$ provided at checkout (Free for orders >€200) 3-15 days	$ provided at checkout 1-4 days
USA	$ provided at checkout (Free for orders >US$200) 3-15 days	$ provided at checkout 1-4 days
Australia & New Zealand	$ provided at checkout (Free for orders >US$500) 3-15 days	$ provided at checkout 1-4 days
Canada	$ provided at checkout (Free for orders >US$500) 3-15 days	$ provided at checkout 1-4 days
China, Hong Kong, Macao, Taiwan	$ provided at checkout (Free for orders >US$500) 3-15 days	$ provided at checkout 1-4 days

Taxes & Duties

Customers are responsible for applicable import duties, brokerage fees, and local taxes (sales tax, VAT). f-stop provides clear documentation to help ensure a smooth customs process.

Where we ship from

f-stop products are shipped globally from our strategically located warehouses and partner hubs to ensure reliable, timely delivery. Orders are primarily shipped from our regional warehouses:

United States: Saint Louis, Missouri
Netherlands: Netherlands Hub
China: China Hub

To better serve our international customers, we partner with satellite locations around the world. Orders can be fulfilled from:

Europe: Germany, France, United Kingdom, Netherlands, Iceland, Spain
Asia: Japan, South Korea, China, Taiwan, Singapore, Hong Kong, Malaysia
Africa: South Africa
South America: Chile, Brazil

These locations allow us to provide faster shipping and local return options where available.